Terms & Conditions / Software Licence Terms

1. Supplier and scope

Licensor and product developer:
Prof. Dr. Matthias Müller-Wiegand, trading as Leadership Performance Systems (LPS)
Weyerstr. 48–52
50676 Cologne
Germany
info@leadershipperformancesystems.com

These Terms & Conditions and Software Licence Terms govern the use of the standard software supplied by Leadership Performance Systems. Mandatory statutory rights remain unaffected.

2. Payment processing through a Merchant of Record

Creem is the legal seller for the transaction and handles in particular payment processing, invoicing, tax calculation and remittance, as well as transaction-related refunds and chargebacks. The current Creem Buyer Terms also apply.

LPS remains the software developer and licensor and provides product-related support.

3. Products, trial period and licence models

The individual product pages describe the feature scope, system requirements, current version and price. A 14-day local trial is provided for the standard software.

Unless expressly stated otherwise on the relevant product page, paid licences are offered as one-off purchases with no automatic renewal:

• 1-year licence,
• 2-year licence.

The licence term begins when the licence is provided following a successful purchase and lasts for one year or two years, depending on the licence selected. There is no automatic renewal. After the licence term expires, a new licence is required for continued use. Mandatory statutory rights relating to updates, defects and consumer protection remain unaffected.

The licence is intended for one named user on up to two personal devices. Resale, sublicensing, shared multi-user use or circumvention of technical licence controls is not permitted except where mandatory law provides otherwise.

4. Provision, customer portal, licence-status and update checks

After a transaction has been successfully completed and confirmed by the Merchant of Record shown in checkout, the product entitlement is provisioned in the LPS system. Licence information, device management and protected downloads may be provided through the LPS customer portal. An internet connection may be required for downloads, activation and certain portal functions. A permanent or regular internet connection is not required for normal desktop use; within a valid local licence, the software can generally also be used offline.

For products that use an online licence-status or version check, the software may, when an internet connection is available, query the LPS system in the background for the status of the installed licence and the availability of a newer program version. If a new program version covered by the existing product and licence scope is available, the application may display this and offer a download. The user decides whether and when to download and install it; a new program version is not installed automatically merely because of the version check. Alternatively, the current installer can be obtained through the download area provided for the product. Without an internet connection, this supplementary check is not performed and is not a prerequisite for normal desktop use with a valid local licence. Whether such a check is used for the respective product and which functions it includes is stated in the relevant product description. If a licence-status check shows that the product entitlement no longer exists as a result of a full refund, chargeback or other effective termination of the contract, the local licence may be deactivated accordingly. Where such a check is used, information on the related processing of personal data is provided in the Privacy Policy. Mandatory statutory rights remain unaffected.

5. Updates and support

Information on software updates and further development, including which new program versions are covered by the existing product and licence scope, is set out in the relevant product description and mandatory statutory requirements. Available program versions covered by the existing product and licence scope may be obtained through the channels described in section 4. Further extensions or new products may be offered separately. Mandatory statutory update, conformity and consumer rights remain unaffected.

The scope of standard support is determined by the services described on the relevant product page.

6. System requirements and user responsibility

Please review the published system requirements before purchase. LPS aims to describe products transparently but cannot guarantee compatibility with every individual hardware and software configuration. Mandatory statutory remedies for defective products remain unaffected.

7. Restrictions on use

The software must not be used unlawfully, rented out, resold as a standalone product or used to circumvent licence or security controls. Any acts that are mandatorily permitted by applicable law, including mandatory interoperability or error-correction rights, remain unaffected.

8. Refunds, withdrawal and consumer rights

Transactions processed through Creem are additionally subject to the current Creem Buyer Terms. See Refunds & Withdrawal for information about refund and withdrawal handling. Mandatory consumer rights remain unaffected.

9. Privacy

Information about personal-data processing by LPS is set out in the Privacy Notice. Creem’s own processing is additionally governed by the Creem Privacy Policy.

10. Contact

Product and licence support: support@leadershipperformancesystems.com. Further supplier details are available in the Imprint.

Last updated: 20 August 2026